Water/Sewer Services

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We take a multi-discipline approach to managing our water resources. Our “Integrated Water Strategic Initiative" brings biologists, chemists, planners, engineers and operational folks together to address the issue comprehensively.

Our goal is to balance the needs of people with the needs of the environment to manage our water resources effectively by joint coordination of the following areas of responsibility:

  • Water supply
  • Flood protection
  • Water quality
  • Natural systems

Three primary outcomes we strive to reach are:

  • Fishable and swimmable waters.
  • Safe and sustainable water supply.
  • Optimal level of flood protection.


For questions about new utilities service, water billing inquiries, utilities account changes, transfers, or disconnection, you should contact the Sarasota County Utility Billing and Customer Service office at 941-861-6790.
Visit the online 24-hour account access site. Access your account history, consumption, payment history or pay your bill online.

To report sewer leaks and sewer backups and sewer emergencies, contact Sarasota County Utilities at (941) 861-6790. If the problem is within city limits, contact the respective municipalities

Sarasota County 2019 Water Quality Report Part One
Sarasota County 2019 Water Quality Report Part Two


Water Sources

Sarasota County utilizes several water sources for its drinking water. Sources include seven wells along University Parkway, ten wells at the Jacaranda site in Venice, and 16 wells on the T. Mabry Carlton, Jr. Memorial Reserve where the treatment plant is located. These wells, ranging from 400 to 700 feet deep, draw water from the intermediate aquifer and the Floridan aquifer. More than half of our water is purchased from Manatee County, which utilizes the Manatee River and a 1,200-foot well. In May 2002 we began purchasing treated water from the Peace River/Manasota Regional Water Supply Authority which uses the Peace River as its water source. This water is blended with water from the Carlton facility.


Public Tours

Tours of Water Reclamation Facility
Public tours of reclamation facilities (sometimes called wastewater treatment plants) can be arranged to inform and educate customers about the process. Tours need to be arranged in advance.
Tours of Water Treatment Plant
Group tours can be scheduled for the Carlton Water Treatment Plant located off Border Road in Venice. Arrangements for tours must be made in advance.
For information, or to arrange a tour, please contact the Sarasota County Call Center at 941-861-5000.