Sign Up Online for eBill Notifications on our Customer Self-Service portal

Sarasota County Utilities Customers who sign up online for the Customer Self-Service portal can start new service, move existing service, request a payment plan, sign up for Autopay, view and track usage and consumption and so much more!

Follow the instructions below to register for the Customer Self-Service portal.

Sign up for the Customer Self-Service portal

1. Go to css.scgovutility.com and click on CREATE A NEW ACCOUNT. On the next screen, in the Login box on the right, click on Sign up now next to Don’t have an account?.

2. Enter your information into the following fields:

• First and Last Name, enter a password and click Next.
• Enter your email address and click Next.

3. Go to your email inbox and copy the 6-digit verification code you received from scgovutility.com and enter it in the Verification Code field and click Next.

4. Enter the Account Number and Activation Code from your current bill (must have been sent after November 12, 2025). You will automatically be set up for paperless statements. To receive paper statements, slide the toggle button next to Enroll in paperless communication to the left.

5. Click Create Account. You will be taken to your portal home page.