SCAT Plus provides paratransit services to individuals who, due to their disability, are not capable of using SCAT, the local fixed route bus services.

Eligibility for paratransit services is based upon the nature of the individual's disability and the origin and destination of the requested trip.

Individuals interested in using the SCAT Plus Service as an Americans with Disabilities Act (ADA) rider must be screened for eligibility and certified.

This certification requires documentation from a medical professional and in some cases an in-person assessment may be required to determine if the disability actually prevents the rider from using the SCAT fixed bus route system.

  ADA Application Form and Medical Verification Form

• Eligible passengers may schedule a trip on SCAT Plus by calling the phone number listed.
• If a companion or personal care attendant is required, please indicate so in your trip scheduling.
• Companions and personal care attendants may ride at no charge if the ADA passenger specified such a need during the in-person eligibility assessment and were approved for one.
• Visitors who are eligible for ADA status in other cities and have documentation, can use the SCAT Plus service during their visit to Sarasota County, for up to 21 days.
• ADA eligibility is a transit decision. If you are denied ADA eligibility and wish to appeal the decision, you may contact our office at 861-1234 to request an appeal.

For ParaTransit reservations call 941-861-1234, then push "Option #1"

• If you wish to speak to a SCAT Plus Dispatch for a cancellation or return, press 2
• To reach SCAT Fixed Route service information line, press 3
• For comments, compliments and complaints, press 5
• To speak to dispatch after regular business hours to cancel a pickup, press 6, leaving a message with your name, date and time of pickup that you wish to cancel.
   
• Monday - Thursday from 7 a.m. to 5 p.m.
• Friday from 7 a.m. to 4:45 p.m. (last reservation call is taken at 4:45 p.m.)