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Drinking Water
New Water Service
If you are new to Sarasota County and have just purchased or leased a home, or you have moved to a new location, you will need to activate water and sewer service. We request two business days notice to activate or terminate your service. Please call the Utility Billing and Customer Service Office. A refundable deposit or credit check is required at the time of application for service.

New water service contact information
You can request activation of your service by phone, email, or in writing. You may download our application for service for your convenience.

The request must include:

  • customer's name as it will appear on account
  • Social Security number
  • service address
  • phone numbers (home, seasonal, work)
  • mailing address
  • effective date of service
  • property closing date or lease date
  • signature of customer of record
  • Payment of security deposit or acceptable credit score

Deposits for New Water Service

  • For residential water and sewer customers, the deposit is $150.
  • For water only residential customers, the deposit is $75.
  • The deposit may be waived if you have an acceptable credit score.
  • A $10 service activation fee will appear on your first billing statement.

Visit the online 24-hour account access site. Access your account history, consumption, payment history, or pay your bill online.

H2O2Go


en Espanol (Spanish): 941-861-6734

Utilities Call Center: 941-861-6790

TTY/TDD: 941-861-0620

Fax: 941-861-0603  or  941-861-6780

 
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